Author Topic: How to Rebuild Sonicwall Email Security Databases  (Read 22306 times)

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How to Rebuild Sonicwall Email Security Databases
« on: January 26, 2012, 01:58:13 AM »
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FOR APPLIANCES
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(PUTTY)
1. Connect to the CLI using an SSH client, such as Putty
the.earth.li/~sgtatham/putty/latest/x86/putty.exe
2. Login via [ snwlcli ] 1st, then login as admin and the admin password you setup.

(TO CLEANUP DATABASES THAT BECOME CORRUPT AND CAUSE 100% CPU UTILIZATION)
Also may get messages in System, Monitoring, View Alerts: "SonicWALL Email Security Gateway not responding to SMTP test", or "Thumbprint database files are stale". This also corrects "Email Security is on: = Red X" or "Email Security is Off".
PLEASE NOTE:This command requires or will reboot your appliance.
cleanupdcdatabase

(TO CORRECT AUDIT LOGS OR JUNK BOX NOT SHOWING CURRENT DATA OR DATES)
rebuildsearchdb

(TO FIX OR CORRECT HTML USER INTERFACE NOT WORKING)
rebuildwebroot




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FOR SOFTWARE AND APPLIANCE
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(HTML DIAG SCREEN - MUCH MUCH EASIER!)
For appliances running "Email Security Firmware Version 7.3.4.5721" and above, you can use the /diag html page, to see all and run commands from an HTML page.
1. Login to the ES ad admin, and change the ending URL to /diag or /diag.html.
For Example: https://mail.company.com/diag.html